United HealthCare, Humana top healthcare satisfaction rankings
Photo: Tom Werner/Getty Images Reports from research firm Forrester and analytics firm Verint Systems released studies ranking the nation's top...
satisfaction
Increasing telehealth utilization boosts member satisfaction with health plans
Photo: Aekkarak Thongjiew EyeEm/Getty Images Significantly increased telehealth utilization and greater adoption of digital communication channels has helped U.S. health...
Blue Shield California’s Health Reimagined ties provider pay to quality and patient satisfaction
Blue Shield of California has launched a pilot initiative in four counties across the state. Under the umbrella of Health...
Highmark, Kaiser, Humana rank highest for satisfaction in study of Medicare Advantage plans
Most Medicare Advantage plans need to step up effective communication with plan members, according to the J.D. Power 2020 U.S....
Hardin Memorial Health improved communications in its ED, and patient satisfaction is soaring
When Kentucky-based Hardin Memorial Health doubled the size of its emergency department to better serve its growing population, the hospital...
