by Malik Runswick | Jan 9, 2021 | Business News
NICE Enlighten, Nexidia Analytics, and Quality Central generate actionable insights from the automated evaluation of all customer interactions with real-time guidance for call center agents. Organizations deploying these NICE Nexidia solutions realized call center productivity gains as well as improved business outcomes, such as increased sales, reduced churn, and avoided fraudulent activity. Download to find […]
by Malik Runswick | Dec 30, 2020 | Business Economics
Digital transformation initiatives are prompting organizations to adopt modern IT infrastructures to improve organizational efficiencies and customer experiences. The COVID-19 pandemic and the rapid shift to working from home have reinforced the need for organizations...
by Malik Runswick | Aug 21, 2020 | Business Law
The U.S. economy picked up momentum this month as firms shook off the effects of the pandemic-induced downturn, though recoveries in other parts of the world slowed, according to new surveys of purchasing managers. The data released Friday suggest U.S. firms are...
by Malik Runswick | Jul 27, 2020 | Business Ownership
We sat down with economists in Vanguard’s Investment Strategy Group to take stock of how the pandemic has reshaped their outlook for the economy and where they see markets going from here.The title of Vanguard’s outlook for 2020 was “The New Age of Uncertainty.” It...
by Malik Runswick | Jul 22, 2020 | Business Law
Overcoming deep divisions over some of its terms, European leaders agreed Tuesday to a historic deal to rebuild EU economies ravaged by the coronavirus crisis. Under the agreement, which was reached after a contentious five-day summit in Brussels, the EU will borrow...
