The Total Economic Impact™ Of NICE Enlighten, Nexidia Analytics, And Quality Central

NICE Enlighten, Nexidia Analytics, and Quality Central generate actionable insights from the automated evaluation of all customer interactions with real-time guidance for call center agents. Organizations deploying these NICE Nexidia solutions realized call center productivity gains as well as improved business outcomes, such as increased sales, reduced churn, and avoided fraudulent activity. Download to find […]

EU Agrees to $857B Economic Recovery Plan

EU Agrees to $857B Economic Recovery Plan

Overcoming deep divisions over some of its terms, European leaders agreed Tuesday to a historic deal to rebuild EU economies ravaged by the coronavirus crisis. Under the agreement, which was reached after a contentious five-day summit in Brussels, the EU will borrow...